AODocs
AODocs is a software company created in 2012 that makes a Content Services SaaS platform. It is included by Gartner (in its Magic Quadrant) and Forrester (in its Wave) as one of the top and most innovative players in the content services space, in a market populated by legacy on premises competitors like IBM FileNet, Documentum and OpenText that are approaching end of life. Many customers of these legacy products are looking to replace them with a modern SaaS solution like AODocs.
Our product is used by large organizations such as Google, Veolia or Colgate to control their critical documents, protecting them against costly human errors while accelerating key business processes. Our client’s main use cases are document control for large engineering projects, standard operating procedures, quality management, consulting and audit reports, and more generally all business processes involving important documents in professional services, healthcare, HR, procurement, legal and more.
The generative AI wave represents an important opportunity for AODocs, as more and more companies realize that AI assistants cannot work on messy information. AODocs’ ability to control documents and their versions, can be used to ensure AI assistants only work on the right, validated content, thus allowing AODocs to benefit from the AI market traction.
Our team of 130 is composed of highly motivated and competent people. We believe that good ideas can come from anyone, regardless of their formal job role.
Why are we recruiting?
Our product is mature and highly regarded by our current customers. We have seen significant success in North America, our biggest market, and there remains immense potential for further growth and development in this region. We are committed to continuing to provide top-notch products and services to our customers and expanding our presence in the North American space to maximize the benefits of our product.
We are striving to be not only a successful business in the US market, but to be an industry leader with a distinguished presence throughout the nation. We are aiming to double our revenue in the US within the next four years, while continuing to meet the high standard of quality we are known for. To do this, we are investing heavily in strengthening our customer service capabilities, and forming strategic partnerships. We are also actively collaborating with industry experts to expand our reach and attract new customers. We are excited about what the future holds and look forward to becoming an established brand in the US market.
What will you do?
- Drive system and process changes that result in improved data accuracy and internal efficiency, and optimize workflows.
- You will establish processes that standardize and enable operational excellence, and identify and implement operational improvements that improve efficiency via continuous review of current processes.
- Automate processes: Find areas within our sales process that can be automated in order to free up selling time and reduce data entry responsibilities.
- Lead data quality projects for the go-to-market teams from project planning through execution and completion. Projects will be focused on improving the quality of data in order to enhance sales account targeting activities, territory building, and customer segmentation.
- Build Data Quality dashboards and other methods to monitor, measure, and report on data quality.
- Use third-party vendors to augment the data available in the CRM and to better improve sales account targeting activities and territory building.
- Document as-is and to-be business processes and keep these updated and accessible by field.
- Work with other business analysts to ensure data rules and standards are being implemented and properly maintained.
- Set outbound campaigns to generate leads for the sales team.
What kind of experience are we looking for?
- 1-3+ years of professional experience in a Sales Ops role
- Ability to manage multiple projects simultaneously, create & maintain project plans, and willingness to quickly pivot into new tasks as needed
- Strong communication, data requirements gathering, and general questioning skills.
- Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions
- Highly positive, collaborative problem solver willing to dive in and find unique, scalable solutions to customer challenges
- Attention to detail, a sense of urgency, and relentless follow-through.
- When you find data that doesn’t make sense or needs cleaning up, you can’t wait to fix it
- Experience with Salesforce, Hubspot and Outreach is a plus.
General Requirements
- Excellent communication, organizational, and customer service skills
- Proven ability to collaborate and problem-solve
- Strong analytical skills
- Self-starter and highly motivated
- Located in Atlanta, GA
Compensation and Benefits
- Competitive base salary
- Full benefits package
- Career growth & development with a rapidly growing company
