High total cost of ownership and hidden costs
FileNet’s pricing and total cost of ownership is one of the most common rationale for wanting to migrate to another platform. With its complex administration, FileNet requires a lot of dedicated IT staff for maintenance, and such cost will keep increasing as the pool of available FileNet experts is shrinking.
A modern content service platform can help you drastically reduce both direct costs (infrastructure, hosting, maintenance, administration) and indirect costs (implementation time, productivity loss due to poor user experience).
End of support and costly upgrade
If you are not running on the latest version 5.5 of FileNet, you are no longer supported by IBM and more vulnerable to security risks, viruses, spywares and ransomwares. Your business continuity is also at stake as any usage issue you may encounter might not be fixed.
You could pay for expensive extended support or upgrade to FileNet latest version, but such upgrade is often more costly and complex than migrating to a modern system. And keep in mind you risk facing, again, the same issue in a couple of years...
So why not upgrade to a modern, cloud native, content service platform that will bring you the same features as FileNet and so much more?